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World Wide Deliveries

• A signature will always be required upon delivery.

• We do not deliver on weekends and holidays.

• Although we cannot guarantee a specific delivery time on the requested delivery day, we offer "before 9AM guaranteed delivery" for an additional USD 30.00.

• If your gift recipient is not present at the time of delivery, DHL will automatically re-deliver the next business day. If your recipient is still not present the next day, DHL will leave a note on the door with the package's tracking number and the local phone number of the nearest DHL agency. It will be up to your gift recipient to contact DHL and schedule an appointment for delivery.

• A few countries may apply a duty tax (see below). The tax is not applied consistently and cannot be assessed in advance. Nevertheless, we always make absolutely certain that your gift recipient does not pay any taxes upon delivery which is why we ship D.D.P (Delivery Duties Paid).  If a duty fee is applied, we pay it on your behalf and bill you separately upon receipt of the local customs invoice several weeks after delivery. Our bill will include a USD 15.00 service fee for monitoring the customs clearance process, providing the additional paperwork and fronting the duty fee on your behalf. An invoice is sent to you via email at such time. Our service fee is not applied if your gift clears customs without any charges. Please note that in some instances, the custom clearance process may delay delivery.

Countries that may apply duties and tariffs include : Argentina, Bahamas, Bangladesh, Barbados, Bermuda, Brazil, British Virgin Islands, Canada, Canary Islands, Cayman Island, Chili, China, Colombia, Curacao, Ecuador, Egypt, El Salvador, Fiji, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Honduras, Iceland, India, Indonesia, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Lebanon, Malaysia, Martinique, Mauritius, Mexico, Mongolia, Morocco, Myanmar, Namibia, New Caledonia, Norway, Oman, Pakistan, Peru, Philippines, Puerto-Rico, Qatar, Reunion Island, Serbia, South Africa, South Korea, Sri Lanka, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, Uruguay, Venezuela, Vietnam, Zambia.

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